Comprehensive Guide to Car Insurance and
Commercial Vehicle Insurance Add-Ons

Understand all aspects of car insurance, from deductibles to must-have add-ons and exclusive features.

Car Insurance Add-ons & Coverages

Deductibles in Insurance

Voluntary Deductible

A voluntary deductible is an amount you choose to pay out of pocket in the event of an insurance claim, in exchange for a lower premium. This is in contrast to a compulsory deductible, which is set by the insurer.

  • Higher voluntary deductible = Lower premium (but more cost if you claim).
  • Lower voluntary deductible = Higher premium (but less cost when claiming).
  • It applies to insurance types like health, car, and property insurance.
  • You only pay the deductible when you make a claim.
Compulsory Deductible
  • A compulsory deductible is the fixed amount of money that an insurance policyholder must pay out of pocket before the insurer covers the remaining costs of a claim, and it is mandatory—you don’t get to choose whether or not to include it in your policy.
  • For example, if your compulsory deductible is INR 500 and you file a claim for INR 2,000 in damages, you will pay the first INR 500, and the insurer will cover the remaining INR 1,500.
  • This is different from a voluntary deductible, which you can choose to increase (often to get a lower premium).

Watch: Understanding Car Insurance

Motor Insurance Add-Ons

Roadside assistance is a service that helps drivers when their vehicle breaks down or experiences issues while on the road.

Common services included:

  • Towing
  • Battery jump-start: Help to start your vehicle if the battery is dead.
  • Flat tire change: Replacing a flat tire with your spare.
  • Lockout service (unlocking the car if keys are inside)
  • Fuel delivery: Bringing you fuel if you run out of gas.
  • Winching (pulling a car out of a ditch, snow, or mud)

Many auto insurance policies, car manufacturers, credit cards, and third-party providers (like AAA, Good Sam, or Allstate Motor Club) offer roadside assistance plans.

Secure towing refers to a safe, professional towing service that ensures your vehicle is handled properly to prevent damage and guarantee safety during transport.

Key features of secure towing:

  • Flatbed towing: Keeps all four wheels off the ground to avoid wear and tear.
  • Proper equipment: Use of wheel straps, soft hooks, and winches designed to protect your car.
  • Licensed and insured operators: Ensures accountability and professional standards.
  • 24/7 availability: Reliable help any time, especially during emergencies.
  • Vehicle tracking: Some services offer GPS tracking for added security and transparency.
  • Specialty towing: For luxury, exotic, or low-clearance vehicles that need extra care.

It ensures your vehicle is handled with care, minimizing the risk of additional damage during transportation.

CTP insurance is a mandatory policy that covers:

  • Mandatory in many countries (like Australia, India, and parts of Europe).
  • Covers injury or death to third parties (other people) in an accident caused by your vehicle.
  • May include personal accident cover for the driver or owner, depending on the region and policy.

It does not cover:

  • Damage to your own vehicle
  • Damage to third-party property

CTP is required to register a vehicle in India and ensures that victims of road accidents receive compensation.

It’s not the same as comprehensive insurance, which covers damage to your own car.

Some CTP policies include add-ons like towing or roadside assistance, but not always.

An NCB Protector (No Claim Bonus Protector) is an add-on cover in car insurance that helps you retain your No Claim Bonus even after making a claim during the policy period.

How it Works

  • Normally, if you make a claim, your NCB (a discount on the premium for not making any claims) gets reset to zero or reduced.
  • With an NCB Protector, even if you make a limited number of claims (usually 1 or 2 in a policy year), your NCB remains unaffected.

Eligibility: Usually available only if you have an existing NCB (often 20% or more).

Cost: Comes at an additional premium.

Limits: Only a certain number of claims are allowed before the NCB is affected.

Does not protect the discount itself during renewal if you switch insurers and donot follow terms properly.

Example: You have a 50% NCB and make one claim in the year: • Without NCB Protector: Your NCB drops significantly (possibly to 0%). • With NCB Protector: Your 50% NCB is retained.

"Zero depreciation" typically refers to an insurance add-on, especially in vehicle insurance, where the insurer pays the full cost of replacing damaged car parts without factoring in depreciation. This means:

• You get full claim settlement without any deduction for depreciation on parts.

• Its especially useful for new or luxury cars.

• Usually available for vehicles up to 5 years old (varies by insurer)

In car insurance, "Return to Invoice" (RTI) is an add-on cover that ensures you receive the full invoice value of your car in case of total loss (like theft or irreparable damage). Here is what it means: What RTI Covers:

• The on-road price of the car (including registration, road tax, and insurance) — not just the depreciated Insured Declared Value (IDV).

• Only available for new cars, typically less than 3–5 years old.

• Only applicable in cases of total loss or theft, not for partial damages.

Engine Protection Cover is an add-on in car insurance that covers damage to your car’s engine and its parts, which is usually not included in a standard comprehensive policy. Here is what it typically includes:

What It Covers:

  • Damage due to water ingress (common during floods)
  • Damage due to leakage of lubricants or oil
  • Hydrostatic lock (when the engine fails after trying to start in a flooded area)
  • Repair/replacement of engine parts like pistons, crankshaft, gearbox, etc.

When Its Useful:

  • If you live in flood-prone or coastal areas
  • If you own a high-end or new car where engine repairs can be very expensive

It is usually valid only if the damage is not due to negligence (e.g., repeatedly trying to start a waterlogged engine).

"Engine protection" typically refers to measures and technologies designed to safeguard an engine from damage, wear, and premature failure. This can include:

  • Engine Oil: Proper lubrication prevents friction and overheating. Using the right grade and changing it regularly is crucial.
  • Coolant System: Keeps the engine from overheating by circulating coolant through the engine and radiator.
  • Air and Oil Filters: Prevent dirt and contaminants from entering the engine.
  • Engine Control Unit (ECU): Monitors engine performance and can trigger warnings or protective shutdowns.
  • 5. Driving Habits: Avoiding aggressive driving, over-revving, or frequent short trips helps prolong engine life.
  • . Regular Maintenance: Scheduled inspections, timely belt replacements, and keeping fluids at proper levels are essential.

In automotive or mechanical contexts, "consumables" refer to parts and materials that wear out or need to be replaced regularly during maintenance. Common examples include:

  • Engine Oil – Essential for lubrication; needs regular replacement.
  • Oil Filter – Replaced with every oil change.
  • Air Filter – Filters air entering the engine; changed periodically.
  • Fuel Filter – Prevents impurities from reaching the engine.
  • Brake Pads – Wear down with use; critical for safety.
  • Coolant/Antifreeze – Maintains engine temperature; degrades over time.
  • Transmission Fluid – Lubricates the gearbox; replaced as per schedule.
  • Spark Plugs – Ignite fuel-air mixture; degrade with time.
  • Wiper Blades – Wear with exposure and use.
  • Batteries – Degrade with age and usage cycles.

An "Owner Personal Accident Cover" is an add-on in motor insurance that provides financial compensation to the vehicle owner or driver in case of accidental death or permanent disability due to a road accident. Here is a quick overview:

  • Covers death or permanent total disability (like loss of limbs or eyesight).
  • Applicable when the insured is driving the vehicle at the time of the accident.
  • Mandatory in India for vehicle insurance policies (unless already covered under a separate policy).
  • Sum insured is usually ₹15 lakh in India.

A hydrostatic lock cover typically refers to a protective component used to prevent hydrolock (hydrostatic lock) in engines, particularly internal combustion engines. Hydrolock occurs when a volume of liquid—usually water—is drawn into the engine cylinders, which are meant to compress only air and fuel vapor. Since water is incompressible, this can cause severe engine damage.

Here’s how a hydrostatic lock cover is involved:

Common Uses

  • Air intake systems: These covers or shields are often part of cold air intake kits or snorkel systems in off-road vehicles to prevent water from entering the intake during water crossings.
  • Marine engines: Covers or flaps help stop water from backflowing into the engine via the exhaust or air intake.
  • Generators and pumps: Some models include covers or valves to stop water ingress during floods or heavy rain.

In vehicle insurance (like comprehensive car insurance), repair or replacement of glass, plastic, and rubber parts may be covered under:

Comprehensive Insurance

  • Windshield/Glass Repair or Replacement: Usually covered without affecting the No Claim Bonus (NCB) if the policy offers zero depreciation or add-ons like "glass cover."
  • Plastic Parts: Covered, but usually partially depreciated unless you have zero depreciation cover.
  • Rubber Parts (like wiper blades, door seals, tyres): Often partially covered based on age/depreciation. Tyres may be excluded unless damaged in an accident.

Add-on Covers

  • Zero Depreciation Cover: Ensures full cost is reimbursed, including plastic and rubber parts.
  • Consumables Cover: Covers items like nuts, bolts, engine oil, brake oil, etc., which might be otherwise excluded.
  • Windshield Cover: Some insurers offer this separately for minor glass repairs.

1. Emergency Transport Expenses

These refer to costs incurred due to urgent travel needs, such as:

  • Ambulance services (ground or air)
  • Emergency flights or train tickets
  • Taxi/rideshare fares for urgent situations
  • Vehicle towing or roadside assistance

These expenses are often covered by:

  • Health insurance (for medical transport)
  • Travel insurance
  • Auto club memberships (e.g., AAA)

2. Emergency Hotel Expenses

These are costs for lodging needed due to unforeseen events, such as:

  • Natural disasters
  • Medical emergencies away from home
  • Flight cancellations or delays
  • Evacuations or accidents

They may be reimbursed or covered by:

  • Travel insurance
  • Employer or government aid programs
  • Credit card travel protections

What You Might Need to Do:

  • Keep all receipts
  • Note the reason for the emergency
  • Contact your insurer or employer to see if expenses are covered
  • Submit a claim or reimbursement form if applicable

The geographic extension in a car insurance policy refers to the provision that allows the coverage of the policy to extend beyond the standard territorial limits—usually outside the country where the policy was originally issued.

Key Points:

  • Default coverage is typically valid only within the issuing country (e.g., within India, the U.S., etc.).
  • With a geographic extension, the insurer allows coverage in specified neighboring or international countries (e.g., Nepal, Bhutan, Bangladesh for India; Canada and Mexico for the U.S.).
  • It may cover:

    • Accidental damage
    • Third-party liability
    • Theft
    • Medical expenses (depending on policy)
    • How to Get It:

      • You usually need to request it as an add-on to your standard policy.
      • Additional premium charges may apply.
      • The insurer may require specific documentation or impose usage restrictions.

A daily cash allowance in a car insurance policy is a benefit provided by some insurers that pays you a fixed amount of money per day when your insured vehicle is unavailable due to a covered event, such as an accident or theft.

Key Points:

  • Purpose: To help cover transportation costs (e.g., taxis, public transport) while your car is being repaired or replaced.
  • Amount: Varies by policy—commonly ranges from $20 to $100 per day.
  • Duration: Usually limited to a set number of days, such as 7, 14, or 30 days.
  • Eligibility: Often an optional add-on (rider) and may only be available if your vehicle is in the garage for repairs after a covered claim.
  • Alternative: Some policies offer a rental car instead of a cash allowance.

Personal baggage coverage in car insurance provides protection for your personal belongings that are lost, stolen, or damaged while inside your insured vehicle. Here’s a quick breakdown:

What It Typically Covers:

  • Personal items such as laptops, clothing, bags, or phones.
  • Theft of belongings from your locked vehicle.
  • Damage to personal items due to an accident, fire, or other insured event.
  • What It Usually Doesn’t Cover:

    • Cash, credit cards, or documents.
    • Business equipment (unless specified).
    • Items stolen from an unlocked car or visible through windows.
    • Key Points:

      • It may be included as part of a comprehensive car insurance policy or offered as an optional add-on.
      • There’s often a limit on the claim amount (e.g., $500–$1,000).
      • Some policies have an excess/deductible that applies to baggage claims.

Optional Add Ons in Motor Insurance

The term "Smart Save Pro" can refer to different products or services depending on the context. Here is an overview of some notable uses:

Royal Sundaram Smart Save Pro Add-on (India)

In India, Smart Save Pro is an add-on cover offered by Royal Sundaram General Insurance for private car insurance policies. This add-on provides enhanced services such as: royalsundaram.in+1Business Wire India+1Business Wire India

Vehicle Pickup and Drop: In the event of an accident requiring repairs, the insurer arranges for the vehicle to be picked up, repaired at a preferred garage, and delivered back to the policyholder.

Cashless Repairs: Repairs are carried out in a cashless mode at preferred garages, subject to policy terms.

Warranty on Replaced Parts: Parts replaced during repairs come with a six-month warranty.

Deductibles for Non-Preferred Garages: If repairs are done at non-preferred garages without informing the insurer, a deductible amount is applicable.royalsundaram.in

This add-on aims to provide hassle-free claims support and timely services to policyholders. royalsundaram.in

"Pay as you drive" (PAYD) is a type of car insurance model where premiums are based on how much and how safely you drive, rather than a flat rate. Here is how it works:

Key Features:

1. Mileage-Based Pricing: You pay more or less depending on how many miles you drive.

2. Driving Behavior Monitoring: Some PAYD plans also consider your speed, braking habits, time of day you drive, and other behaviors.

3. Tracking Methods: Insurers may use:

◦ OBD-II devices plugged into your car,

◦ Smartphone apps, or

◦ Built-in telematics in modern vehicles.

Benefits:

• Lower premiums for low-mileage or safe drivers.

• Encourages safer driving habits.

• Can help reduce traffic and emissions.

Ideal For:

• People who drive infrequently.

• Urban residents who use public transportation often.

• Drivers looking to save money and improve safety.

Commercial Vehicle Insurance Add-ons & Coverages

IMT 23 Add-On Coverage

IMT typically stands for "India Motor Tariff," and IMT 23 is a specific endorsement used in Indian motor insurance policies. IMT 23 is commonly known as:

"Cover for Lamps, Tyres, Tubes, Mudguards, Bonnet, Side Parts Under Section I of the Policy."

  • Normally, standard comprehensive motor insurance does not cover damages to lamps, tires, tubes, mudguards, bonnet, and side parts unless the vehicle is also damaged.
  • With the IMT 23 endorsement, these parts are covered separately, even if the rest of the vehicle is not damaged.

When is IMT 23 useful?

  • It's often added to two-wheeler or passenger car policies.
  • Helps in claims for minor accidents where only these parts are affected.

Engine Protection Cover

Covers engine damage due to water ingression, oil leakage, or mechanical breakdown—especially useful in flood-prone areas.

Our Commercial Vehicle Insurance covers a wide range of vehicles including 3-wheelers, 4-wheelers, lorries, trailers, and tractors

Roadside Assistance

Provides help during breakdowns—like towing, battery jumpstart, flat tire replacement, or emergency fuel delivery.

Return to Invoice (RTI) Cover

If your car is stolen or totaled, this covers the full invoice value (purchase price + road tax + registration), not just the depreciated value.

Consumables Cover

Covers costs of items like engine oil, coolant, brake fluid, nuts and bolts, etc., which are usually excluded from standard policies.

No Claim Bonus (NCB) Protection

Retains your NCB discount even after you make a claim, helping you save on renewal premiums.

Tyre Protection Cover

Covers accidental damage to tyres and rims—useful if you drive in rough terrain.

Key Replacement Cover

Pays for replacing lost or stolen car keys, including the lockset if needed.

Personal Accident Cover for Passengers

Provides financial protection to passengers in case of accidental death or disability.

Liability Coverage

  • Bodily Injury Liability: Covers medical costs and legal fees if your vehicle injures someone.
  • Property Damage Liability: Covers damage your vehicle causes to other people's property.

Physical Damage Coverage

  • Collision Coverage: Covers damage to your vehicle from a collision.
  • Comprehensive Coverage: Covers non-collision incidents like theft, fire, vandalism, or weather damage.

Medical Payments / Personal Injury Protection (PIP)

Covers medical expenses for the driver and passengers, regardless of who is at fault.

Uninsured/Underinsured Motorist Coverage

Covers your costs if you're hit by a driver with insufficient or no insurance.

Hired and Non-Owned Auto Insurance

Covers vehicles your business uses but doesn't own (e.g., rentals or employee-owned vehicles used for work).

Cargo Insurance

Protects the goods or products being transported.

Trailer Interchange Coverage

Covers non-owned trailers used under a trailer interchange agreement.

Garagekeepers Insurance

Protects customer vehicles stored or worked on by your business (useful for repair shops).

Motor Truck General Liability

Covers liability not directly related to driving, such as loading/unloading or accidents on premises.

Zero Depreciation Cover

Covers the full cost of replaced vehicle parts without factoring in depreciation.

Loss of Use/ Downtime Cover

Compensates for loss of income while the commercial vehicle is being repaired or replaced.

Key Replacement Cover

Covers the cost of replacing lost or stolen vehicle keys.

Goods Carrying Liability Cover

Protects against damage or loss of goods being transported, especially useful for trucks and delivery vans.

Legal Liability for Paid Driver, Cleaner, or Conductor

Mandatory in many regions, covers legal liabilities for employees working on the vehicle.

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